‘Consult a Solicitor’ understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this Website, https://www.consultasolicitor.co.uk (“Our Website”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
1. Definitions and Interpretation In this Policy, the following terms shall have the following meanings:“data protection legislation” means all applicable legislation in force from time to time in the United Kingdom applicable to data protection and privacy including, but not limited to, the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (the “UK GDPR”), as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018; the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 as amended “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Website. This definition shall, where applicable, incorporate the definitions provided in the UK General Data Protection Regulation (“UK-GDPR”); And “We/Us/Our” means Consult a Solicitor of ‘Hounslow, UK’
2. Information About Us, our Website is owned and operated by Consult a Solicitor of ‘Hounslow, UK’
3. What Does This Policy Cover?
4. Your Rights:
- 4.1 As a data subject, you have the following rights under the data protection legislation, which this Policy and Our use of personal data have been designed to uphold:
- 4.1.1 The right to be informed about our collection and use of personal data;
- 4.1.2 The right of access to the personal data We hold about you (see section 12);
- 4.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete
- 4.1.4 The right to be forgotten – i.e. the right to ask us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact us using our contact details given below)
- 4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
- 4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- 4.1.7 The right to object to us using your personal data for particular purposes; and
- 4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about our use of your personal data, please contact Us using the details provided below and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Data Do We Collect?
Depending upon your use of our Website, We may collect some or all of the following personal and non-personal data:
- 5.1 name;
- 5.2 business/company name;
- 5.3 job title; 5.4 profession;
- 5.5 contact information such as email addresses and telephone numbers;
- 5.6 demographic information such as post code, preferences, and interests; and
6. How Do We Use Your Data?
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the data protection legislation at all times. For more details on security see section 7, below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- 6.2.1 Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you);
- 6.2.2 Personalising and tailoring our products and services for you;
- 6.2.3 Replying to emails from you;
- 6.2.4 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by contacting us by phone or email confirming you would like to opt-out
6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message or post with information, news, and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the data protection legislation.
6.4 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
6.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for agreed periods as per the initial contract.
7. How and Where Do We Store Your Data?
7.1 We only keep your personal data for as long as we need to in order to use it as described above in section 6, and as long as we have your permission to keep it.
7.2 Some of your data will be stored:
- 7.2.1 In the UK. This means that it will be fully protected under the Data Protection Legislation;
- 7.2.2 Within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
- 7.2.3 In countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation
7.3 Data security is very important to us, and to protect your data We have taken suitable measures to safeguard and secure data collected through our Website.
7.4 steps we take to secure and protect your data include:
- 7.4.1 All our computers are password protected
- 7.4.2 We do not write down any of our passwords
- 7.4.3 We have adequate security for any building where our computers are stored
- 7.4.4 We use up to date anti-virus software on all our computers
- 7.4.5 Our Website has an up to date SSL certificate
8. Do We Share Your Data?
8.1 We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
8.2 We may compile statistics about the use of our website including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
8.3 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
9. What Happens If Our Business Changes Hands?
9.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
10. How Can You Control Your Data?
10.1 In addition to your rights under the data protection legislation, set out in section 4, when you submit personal data via our Website, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11. Your Right to Withhold Information: You may access certain areas of our Website without providing any data at all. However, to use all features and functions available on our Website you may be required to submit or allow for the collection of certain data.
12. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the data protection legislation, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at 0203 930 0780 or using the contact details below in section 13.